How to build an internal AI chatbot on your organisation’s knowledge and keep the data where you want it.

dgm is an independent osFoundry integration partner — not affiliated with the company that makes osFoundry, and dgm has not yet completed any client integrations. This article describes services dgm offers, not past results.

An internal AI chatbot on your own knowledge can answer staff questions while keeping data where you want it.

Key points

  • Ground the chatbot in your own documents
  • Control data location and access
  • Meet the Privacy Act 2020
  • Keep answers grounded to reduce hallucination

What osFoundry is

osFoundry is a model-agnostic AI orchestration platform: you bring your own model keys (BYOK), pricing is usage-based with no per-seat fees, and it is local-first and self-hostable. Data can be pinned to a chosen managed region (US, EU or Japan) or run entirely in your own cloud account or on your own machines.

A model-agnostic platform like osFoundry lets you choose models (including open-weight models via BYOK), control where data sits, and connect to your own systems — which keeps cost and the Privacy Act position in your hands.

Data and where it lives

osFoundry’s managed cloud can pin data to its US, EU or Japan regions — there is no managed New Zealand region (the nearest managed options are Australia or Japan). If you need data to stay in New Zealand, the practical options are real today: AWS Asia Pacific (New Zealand), region ap-southeast-6 in Auckland, has been generally available since 1 September 2025, and Microsoft Azure New Zealand North (newzealandnorth, Auckland) is generally available — so you can self-host osFoundry in your own in-country cloud account (BYO cloud), or run it local-first on your own infrastructure. Google Cloud has no New Zealand region (the nearest is Sydney, australia-southeast1). There are also NZ-owned sovereign providers — Catalyst Cloud, Datacom and CCL/Revera — that keep data under New Zealand ownership and law. One caveat worth stating plainly: the US CLOUD Act (2018) lets US authorities compel data held by US-headquartered providers regardless of where it is physically stored, so an Auckland AWS or Azure region improves physical location and helps with the Privacy Act 2020 but does not by itself remove the jurisdictional exposure of a US-parent provider. Physical residency is not the same as jurisdictional sovereignty — verify the right region and provider for your own risk profile.

How dgm can help

dgm is an independent integration partner that helps New Zealand organisations put osFoundry to work — from choosing a worthwhile first use case through to the hands-on build and connecting it to the systems you already run. dgm is not affiliated with the company that makes osFoundry, and it has not yet completed any client integrations, so what is described here is the service dgm offers, not past results. If you want help scoping a realistic first project, dgm can work through it with you.